Our Team

Meet the Healthwatch Dorset team

Louise Bate

Healthwatch Dorset Manager

Louise leads and manages the work of Healthwatch Dorset.  She guides and supports the Healthwatch Dorset Steering Group to ensure our work programme addresses the health and care needs of local people in the context of local and national health and care priorities and developments.  She manages our engagement team and oversees the work of our volunteers, to encourage public involvement and participation in the monitoring, evaluation, and improvement of health and social care services.  She promotes the value of listening to patient and public feedback and represents the views of local people to those responsible for health and care in Dorset to inform decisions about service development and improvement.

Lucy Cribb

Engagement Officer

Lucy’s role is to seek out and listen to the people who live in Dorset, to hear their experiences of using health and care services and record the issues and concerns raised by individuals and groups that are then used to inform commissioners and service providers.  She also signposts people to where they can get the best support to help them, and works with our volunteers in order to further research and develop particular projects that form part of Healthwatch Dorset’s Work Plan.

Holly Drinkwater

Volunteer Officer

Holly is the main point of contact for Healthwatch Dorset volunteers, ensuring they are supported in their roles.  She is also responsible for recruiting new volunteers, co-ordinating all volunteer activities including arranging induction sessions, on-going training, and volunteer supervision.  In her spare time Holly volunteers herself at The Wave Project, helping young people boost their confidence and wellbeing through surfing and other beach-based activities.

Melissa Ballantyne

Team Administrator

Melissa has joined us to support the general running of the Healthwatch Dorset office.  Her role involves admin support such as preparing documents, organising meetings, answering the phone and email enquiries and supporting the new Steering Group.  Melissa has a real passion for helping people have their say over local health and social care services.

Lindsey Fish

Youth Engagement Officer

Lindsey leads our exciting new Young Listeners project which aims to encourage local children and young people to speak up about their health and care needs to help shape and improve services in the county.  Lindsey recruits and trains young volunteers, and works with them to plan and deliver activities to engage and listen to other young people. She brings young people together to share their questions, concerns and views about health and wellbeing, and she supports them to share their ideas with those responsible for local services to help drive positive action and change.

Meet the Steering Group

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