Louise leads and manages the work of Healthwatch Dorset.  She guides and supports the Healthwatch Dorset Local Board to ensure our work programme addresses the health and care needs of local people in the context of local and national health and care priorities and developments.  She manages our engagement team and oversees the work of our volunteers, to encourage public involvement and participation in the monitoring, evaluation, and improvement of health and social care services.  She promotes the value of listening to patient and public feedback and represents the views of local people to those responsible for health and care in Dorset to inform decisions about service development and improvement.

Lucy’s role is to seek out and listen to the people who live in Dorset, to hear their experiences of using health and care services and record the issues and concerns raised by individuals and groups that are then used to inform commissioners and service providers.  She also signposts people to where they can get the best support to help them, and works with our volunteers in order to further research and develop particular projects that form part of Healthwatch Dorset’s Work Plan.

Lindsey is the main point of contact for Healthwatch Dorset volunteers, ensuring they are supported in their roles. She is also responsible for recruiting new volunteers, co-ordinating all volunteer activities including arranging induction sessions, on-going training and volunteer supervision.

Adele is providing maternity cover and manages the general running of the Healthwatch Dorset office.  Her role involves admin support such as organising meetings & events, producing internal papers & reports and responding to all our information & signposting enquiries. Adele has a real passion for helping people have their say over local health and social care services.