At our annual summer meeting, held this year (2018) in Dorchester, we asked everyone who was there to work together to make a present in the form of feedback for our NHS and social care services on their 70th birthday. We've summarised them in a birthday card in two lists of 7 - things that matter to us as patients and service users, and things we would change.
A birthday present from Healthwatch Dorset to our NHS and Social Care services on their 70th birthday.
This is a really helpful touchstone for us to use when planning and delivering services. The things people have identified as being important to them are important to us too, but we don't always get them right. So this is a helpful reminder.