Would you rather be treated by a fallible human or a compassionless robot?

In the 70th year of the NHS, Healthwatch is turning its attention to the future, asking the public some big questions about what they want health and care in England to look like.
In the 70th year of the NHS, Healthwatch is turning its attention to the future, asking the public some big questions about what they want health and care in England to look like.

Every year the Healthwatch network engages with around half a million people, helping them to find services and working hard to understand their experiences of care.  

Changing health and care

From this wealth of insight and feedback it is very clear that things are already changing rapidly in how health and social care services help us to live our lives:

  • People’s health and care needs are very different to previous generations.
  • People’s relationships with doctors, nurses and other health professionals are also changing.
  • Technology is revolutionising the types of treatments available and how we interact with services, but also comes with some big practical and ethical questions.

National conversation

Using these three themes Healthwatch is launching a national conversation to find out more about what people want and expect from hospitals, GPs and care services in the coming decades.

We want people to look beyond the well documented challenges of the here and now, and help us set some clear goals for the NHS and social care sector to aim for. 

With the NHS currently developing a 10-year plan, and a Government Green Paper on social care imminent, never has there been a better time for the nation to have this conversation.

Impact of technology

To kick things off, Healthwatch England polled 2,000 people to find out more about what impact people think technology will have on the way the NHS operates in 20 to 30 years’ time.

Find out more

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